Terms and Conditions
Terms
1.1. Seller — MB „Terra projects“, company code 306761638, registered office address A. Juozapavičiaus pr. 21A-32, LT-45256 Kaunas, Lithuania.
1.2. Rootagrow.com — e-store, internet address: www.rootagrow.com.
1.3. Buyer — 1) a person who has reached the age of maturity, whose capacity is not limited by court procedure; 2) legal entity; 3) duly authorized representatives of all of the above persons.
1.4. Parties — Buyer and Seller together.
1.5. Personal data — any information relating to a natural person - data subject, whose identity is known or may be directly or indirectly identified using such data as a personal code, one or more physical, physiological, psychological, economic, cultural or social features, specific to that person.
1.6. Rules — these “Rules of purchase and sale of goods in the rootagrow.com e-shop”.
1.7. Privacy policy — a document approved by the Seller, which provides basic rules for collecting, storing, processing and storing Personal data.
Conclusion of the contract
2.1. These General Terms and Conditions represent a legal agreement between you and the Seller (MB Terra projects) regarding the provision of Services and/or the purchase of Goods. These General Terms and Conditions define the mutual rights, duties and responsibilities of the Buyer and the Seller when purchasing Goods and/or Services from the Seller.
2.2. The buyer can order the goods on rootagrow.com, choosing one of the following ways:
internet: https://www.rootagrow.com
2.3. The Service Agreement is concluded online, and the Purchase-Sale Agreement between the Seller and the Customer is considered to have been concluded from the moment the confirmation of order acceptance is sent to the e-mail address specified by the buyer. Upon conclusion of the Services and/or Purchase-Sale Agreement, these rules become an integral part of the Services and/or Purchase-Sale Agreement.
2.4. The basket of Goods and Services specified on the website, in the Customer's order, their quantity, price and other conditions become a mandatory and inseparable part of the contract from the sending of the confirmation of order acceptance to the Customer's specific email address.
Security and personal data
3.1. When filling out the order in rootagrow.com, the Buyer must enter his/her name, surname, address of the place of residence, phone, e-mail address.
3.2. The buyer is responsible for providing correct data at the time of purchase.
3.3. By placing an order, the Buyer agrees that the personal data provided by him will be processed for the purposes of fulfilling the order. The Buyer also agrees that the email specified by the Buyer informational messages necessary to fulfill the order of goods would be sent to the e-mail address.
3.4. The Seller shall ensure that this data will be used only for the purposes of purchasing and direct marketing of the goods, if the Buyer has given consent to this.
3.5. The Seller undertakes not to disclose the Buyer's personal data to third parties. The Buyer's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.
Buyer's rights and obligations
4.1. The Buyer is obliged to pay for the ordered goods or services and accept them in accordance with these Rules.
4.2. The Buyer, when using rootagrow.com website, must fulfill its obligations, comply with these Rules, Privacy policy, other conditions expressly specified at rootagrow.com, and not violate the laws of the Republic of Lithuania.
4.3. In the event of a change in the Buyer's data provided in the purchase form, the Buyer must immediately inform the Seller.
4.4. The Buyer has the right to withdraw from the agreement in accordance with these Rules.
4.5. By placing an order in the online store www.rootagrow.com, the buyer agrees to these Purchase and Sale Rules and undertakes to comply with them and the legal acts of the Republic of Lithuania.
Seller's rights and obligations
5.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store www.rootagrow.com.
5.2. If the Buyer tries to harm the stability and security of the electronic store or violates his obligations, the Seller has the right to limit, suspend or cancel the Buyer's access to the electronic store immediately and without warning.
5.3. The Seller undertakes to respect the Buyer's privacy, to process the Buyer's Personal Data only in accordance with the Rules, Privacy Policy and legal acts of the Republic of Lithuania.
5.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5.5. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the electronic store without notifying the Buyer in advance.
5.6. The Seller may unilaterally change the terms of these Rules.
5.7. If the Buyer uses the services provided by www.rootagrow.com after the changes in these conditions, it is considered that the Buyer has agreed to the change in the Rules.
Delivery
6.1. The buyer undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods himself/herself or accept the goods through another specific person who is specified as the Recipient of the parcel. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are sent to the buyer within 2-5 working days on the territory of Lithuania, 5-10 days in EU countries and 5-15 days in NON EU countries. This time may vary during holidays or limited edition deliveries.
6.4. In all cases, the Seller is released from responsibility for non-compliance with the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control.
6.5. The buyer must immediately inform the seller if the package is received in damaged packaging, if the package contains unordered goods or the wrong quantity of them, incomplete product package.
6.6. The buyer must e-mail and provide the Seller with photos of the damaged package.
Quality of goods, guarantees
7.1. Orders are accepted at www.rootagrow.com online store.
7.2. All the details of the goods sold in the online store www.rootagrow.com are indicated in the product description attached to each product.
7.3. The Seller is not responsible for the fact that the goods presented in rootagrow.com may not correspond in their size, shape, color or other parameters to the real size, shape, color or other parameters of the goods due to the features of the display used by the Buyer or other technical reasons. Buyer is recommended to read the description of the product.
7.4. In cases where, in accordance with the legislation, a certain period of suitability for use is established for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he/she is given a real opportunity to use such goods before the expiration date.
Responsibility
8.1. The Buyer is responsible for actions performed using rootagrow.com.
8.2. After registration, the Buyer is responsible for storing and/or transferring his/her login data to third parties. If the services provided by rootagrow.com are used by a third person, logging in to rootagrow.com using the Buyer's login data, the Seller considers this person to be the Buyer.
8.3. The Seller shall be exempted from any liability in cases where losses arise due to the fact that the Buyer, regardless of the Seller's recommendations and his/her obligations, did not get acquainted with these Rules, Privacy Policy, although such possibility was granted to him/her.
8.4. If rootagrow.com provides links to other third party websites, the Seller does not guarantee that the information that can be viewed by clicking on these links is correct, complete and accurate. Third parties shall be responsible for the content, correctness, completeness and accuracy of the information provided by third parties. The seller is not obliged to check the external information transmitted or stored, or to detect unlawful acts.
Marketing and information
9.1. The Seller at its discretion may initiate various promotions or games at rootagrow.com.
9.2. The Seller has the right to unilaterally, without separate notice change the conditions of the promotions or games, as well as to cancel them. Any change or revocation of the promotion terms shall become valid from the moment of implementation of the changes (cancellation).
9.3. The Seller shall send all notices to the specified email address at the time of registration of the Buyer or when ordering the goods in accordance with these Rules and Privacy policy.
9.4. The Buyer sends all messages and questions to the Seller's e-mail contacts specified by the store.
9.5. The Seller is not responsible if the Buyer does not receive information or confirmation messages sent due to internet connection, email service provider network failures, messages entering the SPAM directory, or incorrect data specified by the Buyer.
9.6. The buyer's personal data may be processed for marketing purposes under the conditions specified in point 3.4 of these Rules.
Final provisions
10.1. These Rules are drawn up in accordance with the legislation of the Republic of Lithuania.
10.2. Relations arising on the basis of these Rules are governed by the law of the Republic of Lithuania. All disagreements arising from the implementation of these rules are resolved through negotiations. If an agreement cannot be reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
10.3. The Buyer can send a request and (or) complaint about goods acquired at uogauoga.com to the State Consumer Rights Protection Agency (Vilniaus g. 25, 01402 Vilnius, phone: 852626751, fax. 852791466, e-mail tarnyba@vvtat.lt, on internet page www.vvtat.lt, in its territorial departments) or filling out a request form at Electronic Customer Disagreement Resolution Platform, found at http://ec.europa.eu/odr/ or at Consumer Rights Information System (VTIS).