Privacy policy
This Privacy Policy describes how Rootagrow ("Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit our website, use our services or purchase from rootagrow.com. In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or another person whose information we have collected in accordance with this Privacy Policy.
1. GENERAL PROVISIONS
We care about your privacy and personal data security. By implementing Regulation 2016/679 of April 27th, 2016 of the European Parliament and the European Council regarding protection of individuals in regard to processing of personal data and the free movement of such data which also repeals Directive 95/46/EC (the Universal Data Protection Regulation) we guarantee that we process your personal data very clearly and fairly.
In this privacy policy, you can find out more your rights and other information about the processing of your personal data.
We will not sell or rent your personal data. All data will be collected, stored and handled in accordance with European Union Data Protection Regulation No. 2016/679 as well as the provisions of other legislations and will not be transferred to any third parties, unless we are bound by law or if this is necessary for the provision of our services or if you agree for your data to be transmitted.
Your personal data controller is MB „Terra projects“, company code 306761638, registered office address A. Juozapavičiaus pr. 21A-32, LT-45256 Kaunas, Lithuania. Phone number +370 678 23250, e-mail: info@rootagrow.com
2. COLLECTION OF PERSONAL DATA
When you buy in our online shop rootagrow.com without creating an individual account, for the purpose of contracting and executing we collect this personal data:
Name
Surname
Phone number
E-mail
Shipping address
3. CONSENT OF PROCESSING PERSONAL DATA
Your data is collected so that we can accept and fulfill your orders, deliver goods, accept returns, and have the opportunity to contact you regarding the issues related to the order and its fulfillment.
You can always dissent from processing of your personal data, but without the required data, it is not possible to complete an order and finish the purchase, because we cannot complete such order.
We are also obliged to process personal data based on the legal acts of the Republic of Lithuania regulating online settlements and management of bookkeeping.
4. DISCLOSURE OF YOUR PERSONAL DATA
We do not share any of your personal data with third parties unless the following trusted third parties with whom we have entered into an agreement, and only to the extent that is necessary to complete the service. To provide proper services to you, we provide your personal data to:
Companies providing courier services.
We also provide your personal data:
To law enforcement institutions in accordance with the legal acts of the Republic of Lithuania;
For public authorities and courts, where it is required by applicable law.
5. PERSONAL DATA STORAGE TIME
Your personal data, which is processed with your consent, is stored and handled until you cancel the consent; or 5 years from your registration in our online shop, if you have not been logged in to your personal account during this time.
6. USE OF COOKIES
The website uses cookies. It's small pieces of information stored in our browser's storage. Read more about cookies on the Shopify platform by clicking on the following link: https://www.shopify.com/legal/cookies.
Cookies are used to improve the customer experience while using the pages and to help third-party services work properly. We use cookies to provide all of our Services. We only store anonymous identifiers and other preferences, so your personal data is not stored. When you visit our website, we inform you about the use of cookies. We ask that you agree to the use of all but essential cookies on our website.
7. PERSONAL DATA RIGHTS
You have the following personal data rights:
1. You can request that MB Terra Projects would allow you to access your personal data, change it or delete it, or limit the processing of data;
2. The right to disagree with the processing of data;
3. The right to receive your personal data in a systematic, commonly used and computer-readable format (a right to transferring of data);
4. The right to cancel your consent;
5. The right to submit a complaint to the State Data Protection Inspectorate.
8. CONTACTS
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us via e-mail: info@rootagrow.com or phone number: +370 678 23250.
Last updated: 2024 October 15